At Orlof's, we strive for excellence in all that we do. When it comes to IP, we're no different: all designs created and sold by Orlof's, to our customers, are property of Orlof's customers individually. They have the right to do with all their respective design files as they see fit.
They can edit them, modify them, distribute them, publish them, sell them--whatever they would like. Orlof's holds no future dominion or title over such works and there is no special agreement necessary to use these design files.
If you are a print or design company, and are interested in some of the files we have created for our customers, you must first contact the owner of the artwork (our clients). If you are having difficulties contacting them, reach out to us and we'll see what we can do to help.
If you are a customer and need access to your files, available 24/7 through our 3rd-party server, then please contact us. We keep all files as far back as 2005 when Orlof's was formed and its first clients appeared.